"Instant mindless cutting of R & D or training or sales force travel in the face of a downturn is often counterproductive - or, rather, downright stupid. Tough times are in fact golden opportunities to get the drop, and the long-term drop at that, on those who respond to bad news by panicky across the board slash and burn tactics and moves that de-motivate and alienate the workforce at exactly the right moment."
Tom Peters on TomPeters.com as seen in Inc. Magazine.
Tough times require tough-minded, top-talented,willing-to-go-the-extra-mile people who will do everything they can to keep your customers happy.
Do you know how to hire them?
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