"Instant mindless cutting of R & D or training or sales force travel in the face of a downturn is often counterproductive - or, rather, downright stupid. Tough times are in fact golden opportunities to get the drop, and the long-term drop at that, on those who respond to bad news by panicky across the board slash and burn tactics and moves that de-motivate and alienate the workforce at exactly the right moment."
Tom Peters on TomPeters.com as seen in Inc. Magazine.
There are real people behind the Customer Care Coach. But right now there are only a few of us. We will respond to your requests as quickly as we can. We thank you for your patience.
Wednesday, January 7, 2009
Featured Item
Are You Hiring the Right Employees?
Tough times require tough-minded, top-talented,willing-to-go-the-extra-mile people who will do everything they can to keep your customers happy.
Do you know how to hire them?
Get Motivated
Come Monday morning, do you have a hard time getting started, a tough time getting focused at the job at hand?
If so,
GET YOUR MOJO MOVIN'! Get 12 weeks of
MOJO MOVIN' MOTIVATION
for only $14.95
Shopping Cart
Member Sign In
Contact Us
.jpg)
